PRIVACY POLICY FOR
JOURNEY TO WELLNESS PRIMARY CARE
INTRODUCTION
At Journey to Wellness Primary Care, we are committed to protecting your privacy as a visitor to this website and as our patient. To our visitors and to our patients, we offer this pledge:
DATA COLLECTION
We are the sole owners of the information collected on this site. We only have access to information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
DATA USAGE
We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization. Customer SMS consent and phone numbers will not be shared with any third party companies for marketing purposes.
DATA PROTECTION
We use HIPAA compliant forms to collect information from you. This information is used for the purpose of evaluating your eligibility for our direct primary care practice membership. The information collected through these forms is sent directly to our practice’s email addresses and is not shared with any third parties.
OPT IN & OPT OUT
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
​
– See what data we have about you, if any.
– Change/correct any data we have about you.
– Have us delete any data we have about you.
– Express any concern you have about our use of your data.
​
SMS opt-in or phone numbers for the purpose of SMS are not shared with any third parties or affiliate companies for marketing purposes
SECURITY
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
POLICY UPDATES
Our Privacy Policy may change from time to time and all updates will be posted on this page.
If you feel that we are not abiding by this privacy policy, you should contact us immediately.
CONTACT INFORMATION
For privacy-related inquires, please contact us at shawnwells@journeytowellnesspc.com or (904)815-5789
ACCESSIBILITY
Journey to Wellness Primary Care is committed to ensuring digital accessibility for all users, including individuals with disabilities. We strive to continually improve the user experience for everyone and apply relevant accessibility standards to achieve this goal.
​
If you experience any difficulty accessing content, have trouble navigating the website, or notice any functionality that you believe is not fully accessible to people with disabilities, please contact us:
Email: shawnwells@journeytowellnesspc.com
Phone: (904) 815-5789
Mailing Address: 125 Land Grant, Suite 3, St Augustine, FL. 32092
​
We take your feedback seriously and will make reasonable efforts to accommodate your needs and improve accessibility on our website.
USER RIGHTS
As a user of our website and services, you have certain rights regarding your personal information. Journey to Wellness Primary Care is committed to honoring these rights in accordance with applicable privacy laws and best practices. These rights include:
-
Right to Access: You have the right to request access to the personal information we collect and maintain about you.
-
Right to Correction: If you believe that any information we have about you is inaccurate or incomplete, you may request corrections or updates.
-
Right to Deletion: You may request that we delete your personal information, subject to any legal or medical record-keeping requirements.
-
Right to Withdraw Consent: If we rely on your consent to process your information, you may withdraw that consent at any time.
-
Right to Limit Use or Disclosure: You can request restrictions on how we use or share your information, particularly for marketing or non-essential purposes.
-
Right to Complain: If you feel your privacy rights have been violated, you have the right to file a complaint with us directly or with the appropriate regulatory authority.
To exercise any of these rights or to ask questions about how your information is used, please contact us.
We will respond to your request in a timely manner and in accordance with applicable laws.